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  • Customer Service Officer 外貿跟單員

    ¥6-8K
    Program Management/業務部|
    1人|
    廣東東莞
    |2小時2分鐘前刷新
    學歷要求
    大專
    工作經驗
    5年
    年齡要求
    不限
    性別要求
    不限
    現居住地
    不限
    JOD RESPONSIBILITIES
    1. Handle and coordinate orders from item quotation to customer, sample arrangement, customer PO management (from PO receipt to shipment), shipment instruction release, customer required testing, inspection arrangements, and customer service.
    2. Oversee direct import or intra-company order fulfillment and respond for order related issue.
    3. Communicate with buyers/buying offices to chase orders to forecast, promptly respond to queries, ensure promises are kept, review KPI, maintain and expand relationship with existing customers.
    4. Communicate with sales managers and/or buyers/buying offices and internal departments for on time order confirmation and on time shipment deliveries.
    5. Act as a focal point for the customer and coordinate problem resolution with internal departments.
    6. Provide necessary support for Sales related activities such as during the Toy Show.
    7. Support continuous improvement initiatives as directed by the supervisor.
    8. Provide/ update customers import orders shipping requirements with internal departments and factories for ensuring compliance with retailers' requirements at the minimal level.
    QUALIFICATIONS
    1. College degree or above.
    2. at least 5 years' relevant work experience in Hard Toys of Trading/ Buying Office or EMS / FMCG industry.
    3. Experience in managing accounts and relationships for multiple clients.
    4. Excellent command of written and spoken English & Chinese/Mandarin.
    5. Effective presentation and communication skills.
    6. Self-motivated, independent, good interpersonal skill and service-oriented.
    3871 3968-9|157 3723 2728 977. Good computer knowledge; experience in SAP R/3 system or ERP system preferred.
    工作地址:
    廣東東莞常平鎮常平大道朗貝段如家酒店大樓1-3樓 查看地圖
    面試地址:
    廣東東莞常平鎮常平大道朗貝段康旅投資大廈1-3樓及5樓
    職位標簽:
    跟單 ; 外貿 ; 客戶服務
    職位類別:
    客戶主任 ; 業務員
    聯系人:
    Human Resources Department
    電子郵箱:
    (企業未公開,請通過卓博人才網投遞簡歷)
    聯系電話:
    (企業未公開,請通過卓博人才網投遞簡歷)
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